Clark County Detention Center, NV Video Visitation (2024)

The Process for Visiting an Inmate in the Clark County Detention Center requires multiple steps.
Follow these steps carefully to avoid any delay in getting your visits scheduled.

Step 1.
Initial Registration
All visitors must first register IN PERSON at the Clark County Detention Center located at 330 South Casino Center Blvd. Visitors who want to register to see inmates housed at the North Valley Complex have to first register IN PERSON at 330 South Casino Center Blvd. as well.Registration hours are from 8:00AM to 10:30PM seven days a week.

• In order to Register you will need:
  A Valid Government Issued Photo ID
  A Valid Email Address
• After the initial registration, visitors will schedule all future visits on one of the jail visitationkiosks or via the Internet from your own device.

Step 2.
Once you register you will be given a temporary password. (Hang on to it, but don't use it).
Next,Go to this website and click on the link that says 'Forgot your password?'

Step 3.
On this screen (see below), enter the email you registered with at the Clark County Detention Center, then the code that is presented to you on the screen.
Clich the box that says 'Reset Password'.

Step 4.
You will next get sent an email from the Clark County Detention Center that will give you the following information:
In the email you will receive the following information:

• YOUR VISITOR ID
• YOUR EMAIL ADDRESS
• YOUR NEW PASSWORD

Step 5.
Go back to the Scheduling Website.

• Log on using your email (or visitor ID) and your new password.
  Note: Make sure you have your Inmate's name that he was booked under, and his Inmate ID# ready.
• Add your inmate and schedule a visit.
• Add additional visitors that will be coming with you. (Inmates are allowed up to three visitors each visit)

NOTE: If your visit gets cancelled for some reason, YOU WILL NEED TO RESCHEDULE. The app WILL NOT reschedule for you. The cancelled visit, if it comes from the app or the Clark County Detention Center, will NOT be counted against your allotted visits.

For mailing, emailing and texting an Inmate in the Clark County Detention Center usePigeonly

Pigeonly allows you to physically or digitally send aninmate:

• Letters (including drawings)
• Greeting Cards
• Postcards
• 4x6 Photos (limit of up to 10 per parcel)
• Unbound Newsletters

Pigeonly offers a service where you don't even have to use the USPS to send the inmate mail, but can send your letters and photos directly from your phone or computer. There are several plans; monthly and annual,that come with a fee, but save you the trouble of dealing with writing and mailing letters the old school way.

{facility_name-1} will either print them out for your inmate or put them on a terminal in their unit to see and read them.

For complete information on using pigeonly to mail letters, email letters, cards, photos, articles, as well as find out pricing plans, check out our Inmate Email page or Inmate Mail page.

How an Inmate Makes a Phone Call to You or Others from Clark County Detention Center

To set up a phone account so that your inmate can call you from Clark County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, SecurusDebit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Clark County inmate, check out ourInmate PhonePage.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

How to Deposit Money into an Inmate's Account in Clark County Detention Center

To deposit money into the account of an inmate in Clark County, follow these instructions:

• Create an account with Touchpay Services, a GTL company.
• 
• Select Nevada.
• Select Clark County Detention Center
• Enter the Inmate ID of your inmate. This can be found by calling 702-671-3900or by looking up the inmate's name in the Inmate Search link.
• Enter your billing information and send money.
• You can also deposit cash using the kiosk at the Clark County Detention Center. To do this you need the Inmate's ID Number and the Facility Locator Number for Clark County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out ourSend MoneyPage.

How to Send aCarepack Commissary Package Directly to an Inmate in Clark County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Clark County Detention Center follow these steps:

• Register hereto create an account with icaregiftsfor Clark County.
• 
• Choose Nevada, then Clark County Detention Center,and then the products you want shipped to them, and input your payment method.
• NOTE: There may be a limit on how much product you can send your inmate in Clark County at any one time.
• There are a total of fourteen (14) pre-determined icaregift packs available to choose from.
• The gift packs for inmates in Clark Countyrange in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shippingCommissarypackages to an inmate inClark County Detention Center, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions PageforClark County.